Phone
For Boots Opticians enquiries, including eye test bookings: 0845 120 4343 For Boots shops, shopping experiences and queries related to product purchased in a Boots shop but not Advantage Card queries:
UK customers phone 08450 70 80 90 (local rate)
UK Minicom users phone 0845 070 8091 (local rate)
For boots.com shopping queries, including orders:
08456 090 055 (local rate)
For Advantage Card queries and amendments only:
0845 124 4545 (local rate)
Opening hours:
08:30 to 19:00 Monday to Friday
08:45 to 17:00 Saturday and Sunday
Bank Holidays 10:00 to 16:00
Alternative formats service
For customer requiring large printed Healthcare advice and information leaflets, available in paper, audio and electronic versions. For more information on this service click here or phone and order your chosen format on one of the numbers below:
UK customers phone
0808 156 2229 (free phone)
UK minicom customers phone
0808 156 2228 (free phone)
Opening hours
9:00 - 17:30 Monday - Friday
Closed weekends and bank holidays.
email
customerservice@care.boots.com
Write
For any Boots related query or feedback:
Write to:
Boots Customer Care
PO Box 5300
Nottingham
NG90 1AA
Registered addresses:
Boots Opticians Limited
1 Thane Road West
Nottingham, NG2 3AA
Registered London
Company Number: 302441
A member of Alliance Boots plc
Tel: +44 (0)115 9506111